Xfinity support scam.

By Megan Cerullo. Updated on: December 20, 2023 / 10:39 AM EST / MoneyWatch. A security breach at Comcast-owned Xfinity has exposed the personal …

Xfinity support scam. Things To Know About Xfinity support scam.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of the window . Press Enter to send it Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ... There are a number of scams involving phone calls from numbers with the 855 prefix, including fake debt collection services, fake computer tech support and false company representa...TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system.

I submitted a form and received this: "I apologize for any miscommunication; you have contacted the cellular protection department and we are unable to assist with trade-in transactions. For more information, please contact Xfinity Mobile Customer Support at (888) 936-4968." Running circles.Xfinity claimed that I had used data over the limit, but this was a scam. Firstly, the associate had told me that I would pay only $15 a month for 1 GB, after which the internet would slow down. Secondly, I had another SIM card on my phone with unlimited data from T-Mobile, so there was no need for me to use Xfinity internet if I had unlimited ...

Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...

There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet, and check ... So then i told him to call after 2 days in between i will call to Customer service for the confirmation today. Then he hang up. I hope Xfinity should take care of these scam calls as well after seeing all these posts from customers. I don't know, Xfinity is tracking and rectifying these scam call issues from their end.Comcast is still supporting cablecards. They could do a better job by providing more information on compatibility with their new X1 service and ...The agent stated that it would. cost me $500.00 to cancel. I hung up and. felt as dumb as a bucket of rocks. I had taken the bait. The phone numbers displayed as Xfinity. Hopefully my first and last scam. I called Xfinity, to report the scam, and a pending payment was indeed showing on my account.

The scam: Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). This scam is not limited to phone …

I did list the many services that I use with Xfinity including internet and mobile phone service. In order to qualify for the sales promotion, I had to agree to pay for my Xfinity services 5 months in advance or have to pay a $400 fee to "unsubscribe" to the promotion that I said "yes" to. This was obviously a scam.

Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information. Xfinity was totally not interested. So, you are on your own. Check and double check any emails your get from Comcast or Xfinity.It sounds like Rohit was following the correct procedure, but you can definitely reach out to our Xfinity Mobile Team directly by calling or texting 888-936-4968. They should be able to confirm if an order was created for you.is xFi a scam. I 'upgraded' to xfi on 11/22/22 by signing up online and picking up an xfinity router/modem at their store. While endeavoring to connect items to the new wifi on 11/27/22, the xfinity app advised me that the router xfinity had provided 5 days before was obsolete. The app offered to send a new router in 3-5 business days. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.

The scam: Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). This scam is not limited to phone …They can get you set up with the phone right then, and get you a great deal. Otherwise, there's also the option of reaching out to our mobile team at any of the following methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat: https://comca.st/3xxHA0i.CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all.Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and …In today’s fast-paced world, customer support plays a crucial role in maintaining customer satisfaction and loyalty. For companies like Comcast, one of the largest telecommunicatio...

First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.

Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system.Technical Support Scam. Closed. I recently scheduled for a tech appointment for my internet service on the Xfinity app through live chat. A few hours after I have scheduled …In today’s fast-paced world, having a reliable internet and cable provider is essential. Xfinity has become a popular choice for many customers due to its wide range of services an...Why Comcast Xfinity Scam Calls are Common. Comcast Xfinity, being a well-known and widely-used telecommunications and cable company, has a large customer base, making it an attractive target for scammers. By impersonating Comcast Xfinity representatives, scammers can exploit the trust that customers have in the company to …Open Xfinity Email. Click the Gear icon on the top-right of the navigation bar, then click Email Settings. From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option. Note: Enabling Spam filtering will move emails designated as spam to the Spam folder and ...Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Internet scammers use sophisticated lures as they "fish" for users' private information. The most common ploy is to copy the look and feel of a major web page ...

Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Update Router Scam. I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. (5G is for cell phones which was weird) The caller was not from the US and claimed that he work at a Comcast call center in the Philippines. (That seems weird too.) The man then wanted me to download a free version of ...

If you or anyone you know is receiving scam calls from people pretending to be from Comcast, we recommend you report it to the FTC. You will need the name and number of the caller and date and time of the call. Visit ftc.gov or call 1-877-FTC-HELP.Update Router Scam. I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. (5G is for cell phones which was weird) The caller was not from the US and claimed that he work at a Comcast call center in the Philippines. (That seems weird too.) The man then wanted me to download a free version of ...Aug 11, 2017 · 60 Messages. Friday, August 11th, 2017 9:00 AM. Closed. ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) ***Created by our Community Users*** . . If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you) . . To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line.Apr 4, 2023 · Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ... Customer service scam? U. user_nbyr4x. 1 Message. Friday, February 2nd, 2024 8:39 PM. Customer service scam? ... Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any question. 0. 0. Cancel Post. New to the Community?The Xfinity scam gets more dangerous. As ConsumerAffairs reported in April, scammers are specifically targeting Xfinity customers with non-existent discount offers. The scam goes like this: A ...Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Internet scammers use sophisticated lures as they "fish" for users' private information. The most common ploy is to copy the look and feel of a major web page ...Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just …A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ...

If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays. Depending on your cell provider or device, there are also spam/bot call blocking features built in. https://comca.st/2PwGSO1. As a reminder, Xfinity will never ask for personal information including your password or banking information to verify your account. Our main numbers are; 1-800-934-6489, 1-800-266-2278, and for texts we send from a 266 ...Comcast/Xfinity and similar B2C companies can and should take a greater role in preventing their loyal, paying customers from falling victim to scams that exploit their corporate names and brands. Companies like Comcast/Xfinity typically learn about such scams far earlier than news journalists do.Yes. If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages.Instagram:https://instagram. lecom elmira acceptance rateharbor freight tools rapid city productssamsung galaxy s22 ultra voicemail not workingbradley dr. pimple popper Scam caller ID with Xfinity. U. user_7we46i. 1 Message. Wednesday, January 17th, 2024 11:53 PM. ... Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support …Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. ... Which means it probably is Xfinity. That's their playbook. Comcast customer support is soooo ... indy 500 pit road terraceveterinary specialty center in buffalo grove The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. westland movie theater Xfinity Live Support Chat potential scam? Hello, I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Our …Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.